Frequently Asked Questions

I’m a Community Member or Alumni that does not have a student that attends any school in the Gresham-Barlow School District. How may I purchase items available to me through the Webstore?

You will need to create an Guest Account. This will allow you to purchase items available to the public and make donations. Please follow the instructions at the bottom of the login page to complete this process. PLEASE DO NOT CREATE AN ACCOUNT IF YOU HAVE A STUDENT THAT ATTENDS SCHOOL IN THE GRESHAM-BARLOW SCHOOL DISTRICT.

How do I pay open fines for my child?

Click the "Your Family" button. Select a student from your list. On the right of the page, select"View Open Fines" from the list of links. Click the checkboxes of the fines you'd like to pay, and click the "Pay Selected Fines" button. The fines you have chosen will be added to your shopping cart.

How can I print fine/fee and purchase ledgers for my student?

Click the "Your Family" button. Select a student from your list. On the right of the page, select "View receipt ledger" or "View fine/fee ledger" from the list of links. This will open a pop-up window listing all fines or all receipts for the selected student. Click the "Print This Report" text link at the top to print out the fine/fee or receipt ledger (customer history).

Why was my credit or debit card declined?

If your card has been declined, please ensure that:
- your credit card is either a Visa, MasterCard, or Discover credit or debit card.
   Note: bank cards and check guarantee cards are not accepted.
- your card has an expiration date of the current month or later
- your credit card number has been entered correctly (no dashes or spaces)
- the address associated with the card matches the address you've entered into the form
- the 3-digit security code on the back of your card is entered correctly.